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Change Email address locks out account

Posted: Fri Apr 27, 2018 12:10 am
by decngb1
I changed my Email address for my user ID, and never received the confirmation Email. This resulted in locking out my account with a message to contact an administrator to correct. There was no way to contact an administrator without logging in.

Now that I created a new user ID, other than picking a random admin, I don't see who to reach out to. Any suggestions?

Re: Change Email address locks out account

Posted: Sat Apr 28, 2018 9:09 pm
by CRM
Me. Pm me the details. I will sort for you asap

Re: Change Email address locks out account

Posted: Tue Jun 19, 2018 11:07 am
by oldmagpie
Same thing has happened to me after I changed my email address and I've had to create a new user ID. pm sent. thanks